---
title: AI-Driven Business Optimization — Live Webinar May 22 | GBSB Global
description: Free live webinar on May 22 with two senior operators from Qualidev. How AI optimizes business processes — with the ethics, governance, and real cases that make adoption responsible.
---

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Live Webinar — May 22

# AI-Driven *Business Optimization*

 A 60-minute live session with two senior operators from Qualidev on where AI actually creates business value — and the ethics, governance, and regulation that separate responsible adoption from expensive mistakes.

May 22, 2026 10:00 CET 60 Minutes Online Live Q&A

Free to attend. Register to receive the join link by email. Recording sent to all registrants afterwards.

### Reserve Your Seat

Instant email confirmation with the join link.

By submitting, you agree to receive program information from GBSB Global. You can opt out at any time.

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Your Speakers

## Two senior operators from Qualidev.

Not theorists. Both have led real digital transformation and AI adoption programs — and bring the operational scars to prove it.

![Ahmed M. Abo Tameem, CEO of Qualidev](https://www.mkt.gbsb.global/hubfs/Ahmed.png)

### Ahmed M. Abo Tameem

CEO, Qualidev

 Leads Qualidev’s strategic direction and growth agenda. Drives the company’s vision for digital transformation, innovation, and the expansion of technology-led services into new markets.

![Mahmoud Aboelhassan, COO of Qualidev](https://www.mkt.gbsb.global/hubfs/Mahmoud.png)

### Mahmoud Aboelhassan

COO, Qualidev

 Translates strategy into execution across operations, delivery, and business performance. Specializes in aligning cross-functional teams so transformation initiatives ship with scale and measurable impact.

What You’ll Take Away

## From AI hype to measurable business value.

Three things you’ll leave with — usable on Monday, whether you’re a student writing your capstone or a manager planning the next quarter.

01

### Where AI Actually Creates Value

Concrete workflow examples across operations, customer service, reporting, requests handling, and internal support — not generic “AI is the future” talk.

02

### Ethics, Governance & Regulation

Hallucinations, bias, data leakage, over-reliance, and the regulatory principles that separate responsible adoption from expensive mistakes.

03

### Automation & Real Cases

How AI augments tasks, accelerates workflows, and simplifies process — with anonymized examples from Qualidev’s transformation engagements.

Not A Lecture

## You’ll be asked to think out loud.

Two interactive moments — one live poll mid-session, one applied prompt before Q&A. Bring your own examples.

Live Poll

### Where do you think AI can make the biggest difference?

“Which area do you believe AI can improve the most?”

Customer service Internal operations Decision-making Reporting & analysis Process automation

Results shown live. Your vote shapes the discussion that follows.

Real-World Prompt

### If you were advising an organization tomorrow…

“What is the first process you would optimize with AI — and why does it offer the strongest combination of quick wins, strategic value, and long-term transformation?”

Closing reflection before Q&A. The speakers will react to the most interesting answers on air.

Who Should Attend

## Built for two rooms at once.

The session is open to GBSB Global students and to external professionals exploring AI in their organizations. Same content, two angles of relevance.

### Current GBSB Global Students

Direct course relevance for Innovation, Digital Transformation, Operations, and AI modules. Use it as live material for assignments and capstone projects.

### Future Managers & Analysts

If you’re heading into consulting, operations, or transformation roles, this is the frame for talking about AI in interviews and on the job.

### Professionals Exploring AI

Practical frameworks for responsible adoption — what to pilot first, what governance to put in place, and where the real risks live.

Session Flow

## 60 minutes, mapped.

45 minutes of speaker content + 15 minutes of live Q&A. Executive, practical, and academically relevant tone throughout.

0 – 5 min

Welcome & Context

Why AI-driven optimization matters now, and what you’ll leave with.

5 – 10 min

What AI-Driven Optimization Really Means

A working definition. Where AI improves efficiency, quality, speed, and decision support.

10 – 20 min

Where AI Creates Value in Business Processes

Operations, customer service, requests handling, reporting, analysis, communications, internal support.

20 – 25 min

Ethical Use of AI Tools

Hallucinations, bias, privacy, data leakage, over-reliance, and the need for human review.

25 – 30 min

Key AI Regulations & Governance Principles

Data protection, transparency, accountability, responsible use, and policy controls — at a useful altitude.

30 – 35 min

Automation & Workflow Transformation

Task augmentation, intelligent assistance, document handling, workflow acceleration, process simplification.

35 – 45 min

Practical Examples & Live Prompt + Q&A

Anonymized cases from Qualidev’s engagements, the closing reflection prompt, and your questions on air.

May 22, 2026 • 10:00 CET

## Save your seat. Bring your AI questions.

Free online webinar. Register to attend live, or to receive the recording afterwards.

[Reserve My Seat](https://www.mkt.gbsb.global/ai-driven-business-optimization-live-webinar-may-22-gbsb-global#register)

Online — Live 60 Minutes Free to Attend Recording Sent

© 2026 GBSB Global Business School | [global-business-school.org](https://www.global-business-school.org) | Barcelona • Madrid • Malta

**AI-Driven Business Optimization** • May 22 • 10:00 CET • Free

[Reserve My Seat](https://www.mkt.gbsb.global/ai-driven-business-optimization-live-webinar-may-22-gbsb-global#register)