Live Webinar — May 22

AI-Driven Business Optimization

A 60-minute live session with two senior operators from Qualidev on where AI actually creates business value — and the ethics, governance, and regulation that separate responsible adoption from expensive mistakes.

May 22, 2026 10:00 CET 60 Minutes Online Live Q&A

Free to attend. Register to receive the join link by email. Recording sent to all registrants afterwards.

Your Speakers

Two senior operators from Qualidev.

Not theorists. Both have led real digital transformation and AI adoption programs — and bring the operational scars to prove it.

Ahmed M. Abo Tameem

CEO, Qualidev

Leads Qualidev’s strategic direction and growth agenda. Drives the company’s vision for digital transformation, innovation, and the expansion of technology-led services into new markets.

Mahmoud Aboelhassan

COO, Qualidev

Translates strategy into execution across operations, delivery, and business performance. Specializes in aligning cross-functional teams so transformation initiatives ship with scale and measurable impact.

What You’ll Take Away

From AI hype to measurable business value.

Three things you’ll leave with — usable on Monday, whether you’re a student writing your capstone or a manager planning the next quarter.

Where AI Actually Creates Value

Concrete workflow examples across operations, customer service, reporting, requests handling, and internal support — not generic “AI is the future” talk.

Ethics, Governance & Regulation

Hallucinations, bias, data leakage, over-reliance, and the regulatory principles that separate responsible adoption from expensive mistakes.

Automation & Real Cases

How AI augments tasks, accelerates workflows, and simplifies process — with anonymized examples from Qualidev’s transformation engagements.

Not A Lecture

You’ll be asked to think out loud.

Two interactive moments — one live poll mid-session, one applied prompt before Q&A. Bring your own examples.

Live Poll

Where do you think AI can make the biggest difference?

“Which area do you believe AI can improve the most?”

Customer service Internal operations Decision-making Reporting & analysis Process automation

Results shown live. Your vote shapes the discussion that follows.

Real-World Prompt

If you were advising an organization tomorrow…

“What is the first process you would optimize with AI — and why does it offer the strongest combination of quick wins, strategic value, and long-term transformation?”

Closing reflection before Q&A. The speakers will react to the most interesting answers on air.

Who Should Attend

Built for two rooms at once.

The session is open to GBSB Global students and to external professionals exploring AI in their organizations. Same content, two angles of relevance.

Current GBSB Global Students

Direct course relevance for Innovation, Digital Transformation, Operations, and AI modules. Use it as live material for assignments and capstone projects.

Future Managers & Analysts

If you’re heading into consulting, operations, or transformation roles, this is the frame for talking about AI in interviews and on the job.

Professionals Exploring AI

Practical frameworks for responsible adoption — what to pilot first, what governance to put in place, and where the real risks live.

Session Flow

60 minutes, mapped.

45 minutes of speaker content + 15 minutes of live Q&A. Executive, practical, and academically relevant tone throughout.

0 – 5 min

Welcome & Context

Why AI-driven optimization matters now, and what you’ll leave with.

5 – 10 min

What AI-Driven Optimization Really Means

A working definition. Where AI improves efficiency, quality, speed, and decision support.

10 – 20 min

Where AI Creates Value in Business Processes

Operations, customer service, requests handling, reporting, analysis, communications, internal support.

20 – 25 min

Ethical Use of AI Tools

Hallucinations, bias, privacy, data leakage, over-reliance, and the need for human review.

25 – 30 min

Key AI Regulations & Governance Principles

Data protection, transparency, accountability, responsible use, and policy controls — at a useful altitude.

30 – 35 min

Automation & Workflow Transformation

Task augmentation, intelligent assistance, document handling, workflow acceleration, process simplification.

35 – 45 min

Practical Examples & Live Prompt + Q&A

Anonymized cases from Qualidev’s engagements, the closing reflection prompt, and your questions on air.

May 22, 2026 • 10:00 CET

Save your seat. Bring your AI questions.

Free online webinar. Register to attend live, or to receive the recording afterwards.

Reserve My Seat

Online — Live 60 Minutes Free to Attend Recording Sent

AI-Driven Business Optimization • May 22 • 10:00 CET • Free

Reserve My Seat